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If you're using printed postage, can you change the date printed on the label to a few days out from when you're actually mailing? I haven't sent any CDs in a few months so I can't remember what the SwapACD label screen looks like, but I know PBS does have that option on a little drop down menu on the label screen. It's okay to mail with future dated postage, but not stale postage (for that you're supposed to get a $0 strip from the PO with the current date). 

The receiver is entering the postage date when they get your package. I don't know that it really makes much difference if it's only a couple days or so. It's an autogenerated message that comes up when the dates are more that whatever was set as a threshold. So it's more of a reminder than anything else, especially for senders who actually do take too long.

PBS has relaxed mailing deadlines right now due to the pandemic, but I don't know if that's also the case here. It should be & if it's not you may want to send a message to Contact Us below to suggest it.

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This happened to me this week. The requesting member sent me a PM today to find out why I didn't respond to the order. I did get an email today about the PM, but there is no evidence in my club communications of an email request being sent to me when he originally placed his order on 3/9. It's funny, because I think the order should have timed out on 3/14 or 3/15. Maybe because there was no email notice the five days didn't start?

From the help docs:

The Sender has 5 days to respond to a request from the time the email notification of a request is sent.

• If the sender does not respond with the 5 day period, the transaction will be canceled
  • this system action will take place at the end of the 5th day (in the middle of the night)
• If there is another copy of the CD available in the system, the request will be passed along automatically to a new sender.
  • This will happen without an email notification to the requestor.

• If there is no other copy of the CD available, the request will be canceled, the requestor gets his or her credit and transaction fee back, and the CD will be placed on the requestor's Wish List.
  • If this happens, an email notification will be sent to the requestor.

Looks like the same problem with notices that we were having at PBS.

ETA: I don't have a problem with my email & this seems to be happening intermittantly.  I sent feedback to Contact Us.

Just to make you aware: a requesting member sent me a PM today to find out why I didn't respond to an order. I did get an email today about the PM, but there is no evidence in my club communications of an email request being sent to me when he originally placed his order on 3/9. It's funny, because I think the order should have timed out on 3/14 or 3/15. Maybe because there was no email notice the five days didn't start?

Response from the team: 

Thank you for reporting that and we apologize for the error on our part. One of our programmers will look into this problem and resolve the issue as quickly as possible.

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one credit for postage

includes disc, front & back covers

Artist: enoch's walk - Andy Peavyhouse, acoustic guitar, lead vocals; Kathy Childs, backing vocals; Sean Elkins, bass guitar, double bass; Desiree Parrish, piano; Angel Rojas, drums; Stephanie Clarke, flute, piccolo; Ralph Williams, Alternate percussion

Play List:

1. Famous One

2. Here I am to Worship

3. My Glorius

4. Undone

5. Hallelujah (Your Love is Amazing)

6. Your Beloved

7. Table for Two

8. Sometimes by Step

9. Your Love is Extravagant

10. Let Everything That Has Breath

11. All Who are Thirsty

12. The Happy Song

one credit for postage please:

Big Wide World - Rich Lysloff, drums; Doug Fuchs, vocals; James Ruffini, guitars; Mike Bell, bass

Play List:

1. Agony

2. I'll Get By

3. Pocket Full of People

4. Closure

5. Sleeping in the Bathroom

6. YoungGirl

7. A Cold World

8. Are We Living

(c) 1997