Help Center - What if I want to cancel a request I made?

Search Terms:

What if I want to cancel a request I made?

  • A requestor can cancel a request by clicking up until the time the sender accesses the address information (= prints the wrapper)
  • The request is not submitted to the sender for 1 hr after it is made; this allows for cancellation if you requested the wrong CD or change your mind.
  • The sender can cancel up until the CD has been marked mailed; after the CD has been marked mailed, the sender will need to contact us to ask us to cancel if this is necessary.

 


More questions:

What happens after you submit a request for a CD
What if the sender does not respond to my request within 5 days?
What if the sender agrees to send a CD, but doesn't mark it mailed before the deadline?
What if the sender is taking too long to respond? Can I cancel and reorder from someone else?
How can I tell who's sending me a CD? (or to whom I am sending a CD?)
When will I get my CD?
What to do when your CD arrives...