Help Center - How to put your Account on Hold/vacation

If you plan to be away from home or computer (or for any reason will be unable to send out CDs/respond to emails) for a period of time, you should use the Vacation/Hold feature to put your CD Tower on hold and prevent incoming requests.  You can set the start/end dates of the Hold in advance, and it will automatically end at 12:01 AM ET on the end date you choose.  There is no limit to the number of Holds you use, or their duration. You can end the Hold early, or adjust the dates you have chosen, at any time.

Why use the Vacation/Hold feature?

• To prevent receiving requests for your CDs when you cannot respond
• To prevent receiving requests for your CDs when you cannot send CDs out for any reason
• Excessive cancellations of CD requests submitted to you will jeopardize SwapaCD membership.
• The Vacation/Hold feature also puts your Wish List on Hold
  • You can keep selected items (or all items) on your Wish List active by setting them to auto-request.

To use the Vacation/Hold feature:

• Go to the VacationHold page:

  • From My Account: click the link "Vacation Hold" in the yellow bar at the top of the My Account page.
    • or click the Settings tab and click the "Vacation Hold" link in the yellow bar at the top of the Settings page.
  • From My CD Tower: click the link "Vacation Hold" in the yellow bar at the top of the CD Tower page.
  • From the Account Settings: click the link "Vacation Hold" in the yellow bar at the top of the Settings page.
  • From anywhere on the site: place your cursor over My Account in the toolbar at the top of the site, and click Vacation Hold in the menu that drops down.
• On the Vacation/Hold page:
  • Choose the start date and end dates of your Hold from the options
    • If you choose a start date before the current date, your Hold will go into effect immediately
    • If you choose a start date after the current date, your Hold will go into effect at 12:01 AM ET on that date
    • Your end date means that your Hold will automatically end at 12:01 AM ET on that end date
  • Click
• When your account is scheduled to go on Hold, an alert message (outlined in red) will appear on the My Account page, containing the start and end dates you have chosen.
  • You can adjust the dates of your Hold by clicking in that alert message
  • You can cancel your Hold by clicking and then clicking the "cancel hold" link on the Vacation Hold page.
• When your account is on hold, an alert message (outlined in red) will appear on the My Account page
  • You can adjust the dates of your Hold by clicking in that alert message
  • You can remove the Hold by clicking in that alert message.

Related Links:

How does the Vacation Hold affect My CD Tower?
How does the Vacation Hold affect My Wish List?
I go out of town a lot; how can I manage my account?
I will be away from my account for a prolonged time; how should I handle this?
I missed a request, and it canceled. Can I get the request again so I can send the CD?