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Questions about SwapaCD - CDs arriving postage due - View Inline

thameslink (Sally W.)

Date Posted: 11/8/2019 4:15 PM ET
Member Since: 4/6/2017
Posts: 1
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This may not be as much of a question as a vent. I've been here for over a year & loving all the great music I've been getting but lately about half the CDs I'm getting are arriving postage due, primarily because they are over 1/4" thick, which makes them ineligible to travel as a 1st class letter & they become a package at a higher postage rate. When I ask the sender for a credit to cover the $3+ I've had to pay, the majority get mad & uncooperative. I have been accused of trying to scam them, they state they've sent 100s of CDs without being postage due.  And I'm the only one who "claims" they are postage due. They say if they really were over 1/4" thick they would have been returned to them. I can attest that is not true and if they do make it to my home post office, I have to pay. I contacted SwapaCD about this & asked if I could just have them returned to sender and they said no, I had to accept & pay. And ask the sender for a credit, and open myself up to accusations. So far this month I'm out $10.00 & I'm frustrated!

Here's my question: how do others deal with this? I'm getting leery of requesting CDs lately because it turns into a hassle & I worry that my account will be flagged for reporting so many (3 in the last 30 days) postage due CDs. Just for the record, when contacting the sender, I AM nice and simply explain that it was over 1/4" thick, hence the postage due.


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