Help Center - My request was canceled--I didn't mail the CD yet

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A sender has 5 days to accept a CD request, and then there is a deadline to mark the CD mailed after the request is accepted.   When a transaction "times out" and is canceled, the system will automatically send the request for the CD to a new sender, if there is another copy in the system.  If so, the requestor will be getting this CD from another person.

If you missed the deadline to mark your CD mailed, and your  CD has NOT been mailed yet:

  • Repost the CD if you want to offer it for swapping again
  • If the requestor was not offered another copy by the system when the transaction with you was canceled (if there was no other available copy in the system):
    • she will be offered your copy immediately.
  • If another copy has been offered to her,
    • she will get the CD from another member
    • your CD will go onto your CD Tower to await another requestor.
  • If you had printed the address for the previous request before it "timed out" and canceled:
    • When your CD is requested again, be sure to print the address for the new transaction, to ensure that you send the CD to the correct requestor.

If you made arrangements with the requestor to mail the CD later than the mail-by date you chose when accepting the CD:

    • Remember that the SwapaCD computer will not know of these arrangements made by Personal Message
    • The SwapaCD system will not adjust your deadline to mark the CD mailed based on alternate arrangements you have made in PMs.
    • You will need to mark the CD mailed before the deadline--even if you haven't mailed it!--to keep the transaction from canceling.
    • Marking a CD mailed more than a day or two before you mail it is ONLY acceptable if you have gotten the requestor's permission to mail the CD later.

 

 


Related links: 

My request was canceled but I already mailed the CD!
My request was canceled--I didn't mail the CD yet
Swapping Deadlines
How to put your Account on Hold/vacation
Can I send a CD later?