Help Center - Do I have to check email every day to belong to SwapaCD?
A working email account is crucial to SwapaCD membership; however, you do not have to check your email every day.
Some SwapaCD emails are time-sensitive:
To notify you of requests to your CD Tower (you have 5 days to respond)
To remind you to mark your outgoing CDs mailed before the deadline so that the transactions are not canceled (this reminder is sent very early in the morning of the deadline day)
To notify you when CDs you have Wish Listed have become available for you to order (you have 48 hours to respond)
You can "opt out" of many types of SwapaCD auto-emails in the Account Settings. We do understand that multiple emails can be annoying. We've tried to strike a balance, and streamline the system so that our members' email inboxes will not be deluged with SwapaCD email.
You will need to log into your account or check your email once every 5 days if your CDs are listed as "available" to ensure that you don't miss a CD request.
Senders have 5 days to respond to a request; after that, the transaction is canceled, and the CD is removed from your CD Tower.
If you will not be able to check your email during an upcoming 5-day period, you can use the Vacation/Hold feature to make your CDs temporarily "unavailable"; this will put your CD Tower on hold and prevent incoming requests.
If you use the Wish List feature and do not wish to miss a Wish List offer, you will need to log into your account or check your email at least once in each 48 hours.
Wish List offers sent by email 'time out' after 48 hours.
You never know when a Wish List CD will become available! If you will not be checking your email at least once within each 48 hours, you can set your Wish List CDs to auto-request, so that they are ordered by your account automatically when they become available, as long as you have credits and swapacd money in your account to request them.
The Vacation/Hold feature also puts your Wish List on hold, during periods when you do not have credits or will not be able to respond to email Wish List offers, but do not wish to lose your place in the Wish List queue for a CD.
If you delete a SwapaCD email by mistake and want to review it, copies of all recent communications are accessible from your account. There is a link to this file at the top of the My Account page: click Club Communications in the yellow bar at the top of the My Account page.