Help Center - How to change the mailing address on a request you have already submitted

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 A requestor can change the mailing address attached to any request she or he has made by clicking on the active request.   This must be done before the sender prints the address to send a CD.

Changing your account mailing address will NOT change the address on previously-submitted requests. 

  • This means that if you change the mailing address on your account, and have pending requests you have already submitted, all of them will have the previous address (your previous account address, or the alternate address you specified while requesting the cd) already attached.

  • If you want these already-requested CDs to be sent to the new address:
    • You will need to click the button on each pending request to change the address to which those CDs will be sent. 
    • Again, this must be done before the sender prints the address to send the CD.

If you need to change the mailing address for a CD, and the sender has already printed the address:

  • click on the request and send a Personal Message to the sender, asking if the CD has been mailed yet.
  • If the CD has not been mailed, you can provide your new address in a PM
  • If the CD has been mailed, you can make arrangements to collect the CD from the previous address, or
    • You can also contact your previous PO to arrange for forwarding.

It is the requestor's responsibility to provide a correct, dependable address to senders.

  • If you make an error and provide the wrong address, you should correct this as soon as possible, using one of the methods above.
  • If the CD you requested is returned to the sender because of an incorrect address, the sender is not obligated to re-send the CD to you.
  • If a requestor uses a nonworking address to request too many CDs, or makes this mistake too many times, this can jeopardize SwapaCD membership. 

 


Related Links:

How can I change my email or mailing address?
What if I move or change my email address?