Help Center - How can I change my email or mailing address?

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Your account information (email address, shipping address, SwapaCD profile, Forum Settings, Newsletter settings, email settings, Requestor Conditions, Wrapper Settings) can all be changed in your Account Settings.

To access your Account Settings:

  • From anywhere on the site:
    • Place your cursor over My Account in the toolbar at the top of the site
    • Choose Settings from the menu that drops down.
  • From My Account:
    • Click the Settings tab (far right) on the My Account page.

Be sure to click underneath the information you have entered to apply your changes.

If you change your address WHILE you already have active requests:

  • The active requests will have the old mailing address attached to them.

  • You will need to click on each of the active requests, to change the old address (already attached to that request)  to the new one.

    • You can only do this BEFORE the sender has printed the address to send the CD.
    • If a  request has already been printed or mailed, you do not have the option to change the address attached to that request.  In this case, you should contact your previous PO and make arrangements to have the package(s) forwarded to your new address.
    • Note that the mailing agreement with the sender only extends to the item arriving at the address you provided. [Meaning, it you supplied an old address (or moved while an item was en route) and the item needs forwarding, the item should be marked received when it reaches the address you provided.]

 

 


Related Links:

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What else is in the Account Settings?