Discussion Forums - Questions about SwapaCD

Topic: Any way to fix this glitch?

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myke007 (Mike P.)



Subject: Any way to fix this glitch?
Date Posted: 6/1/2018 2:13 PM ET
Member Since: 1/26/2008
Posts: 26
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Something weird has been happening to me this week across all swap accounts. The system doesn't recognize my log-ins.

Currently the system won't allow me to mark CDs as mailed. When I try, the following message appears: "Log-in Required". But I'm already logged in. I was able to buy postage and quick credit with no problems.

This is bad because I physically mailed the CD and if I can't mark it mailed by a certain date, I won't get my credit. Also, aren't requestors allowed to cancel before a sender marks it mailed? 

Has this ever happened to anyone else?

myke007 (Mike P.)



Subject: Fixed
Date Posted: 6/1/2018 3:02 PM ET
Member Since: 1/26/2008
Posts: 26
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All went well after I reprinted wrapper. The original printing wasn't recognized I guess