I can't mark my CD mailed!

If you cannot mark your CD mailed because the "CD Has Been Mailed" button doesn't work, this means that you have not accessed the address information to send this CD.

When you have accessed the address information from a request, the text on the Print Wrapper button turns green, and the CD Has been Mailed button becomes active and clickable.

If you have mailed your CD without accessing the address information, you have probably mailed it to the wrong requestor.

If this is the case, you should contact the member you DID send the CD to, in order to straighten this out. Please see I sent a CD to the wrong person! for more information.

If you cannot mark your CD mailed because the transaction has disappeared from your account page, you have either failed to mark your CD mailed before the deadline, or the requestor canceled before you printed the address.

If you have failed to mark your CD mailed before the deadline:

You will have been sent an email notifying you of this

There will be a canceled transaction for the CD in your Transaction Archive; if you mouse over the icon with the X to the left of the transaction, a box saying "No response from sender" will pop up.

If the requestor canceled before you printed the address:

You will have been sent an email notifying you of this

There will be a canceled transaction for the CD in your Transaction Archive; if you mouse over the icon with the X to the left of the transaction, a box saying "Canceled by requestor" will pop up.

Help Center - I can't mark my CD mailed!

If you cannot mark your CD mailed because the "CD Has Been Mailed" button doesn't work, this means that you have not accessed the address information to send this CD.

If you cannot mark your CD mailed because the transaction has disappeared from your account page, you have either failed to mark your CD mailed before the deadline, or the requestor canceled before you printed the address.