Help Center - When can I expect my credit(s) for sending a CD?

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You will get your credit(s) for sending a CD when the requestor marks it received from his or her account page.   At that time, you will get an auto-email from SwapaCD telling you that you have gotten credit.


The average length of time from mailing to receipt is 5 days. Many packages get to their destinations much faster; some will take more time.

  • The average transit time includes those packages coming from military addresses outside the US and HI, AK, PR and GU
  • If the information on the request says that the CD is coming from outside the continental US, your CD may take longer to arrive. 
    • You can tell where your CD is coming from by looking at the right side of the "en route" request.
  • If you are concerned about a CD that hasn't arrived/been marked received yet:
    • You can contact the requestor using the button on the en Route transaction to send a Personal Message.

If you are sending a CD to or from outside the continental US, it is a good idea to send a Personal Message to the requestor at the time you mark the CD mailed, to let her know the package might take longer than usual in transit


Related Links:

What to do when your CD arrives...
What happens after you submit a request for a CD
What if the sender does not respond to my request within 5 days?
What if the sender agrees to send a CD, but doesn't mark it mailed before the deadline?
What if I want to cancel a request I made?
What if the sender is taking too long to respond? Can I cancel and reorder from someone else?
How can I tell who's sending me a CD? (or to whom I am sending a CD?)