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Questions about SwapaCD - Sent a CD with Printable Postage, disappeared - View Inline

bloodymary (MELISSA R.)

Date Posted: 9/22/2015 11:56 AM ET
Member Since: 8/17/2015
Posts: 6
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Well, it happened again.  I selected the Delivery Confirmation option, was charged the extra 55 cents, and then when the wrapper PDF was generated there is no delivery confirmation barcode or number, just the postage RFID "stamp".  When I click "mailed" the message from Swap-A-CD says "Thank you for telling us that you have mailed the CD. Once the Club Member receives the CD, your account will be credited with a CD credit. 

I'd love to know what I'm doing wrong, I'm not happy not receiving instant credit but I can't seem to purchase it.

EDITED TO ADD:  Looks like I DID in fact receive an Instant Credit just now by the time I finished typing this, even though the message said it wouldn't be credited until the member marked it received, and that there is no tracking number. Last time this happened, I did *not* receive an Instant Credit.  Could this be more confusing? :)



Last Edited on: 9/22/15 12:04 PM ET - Total times edited: 1

Questions about SwapaCD - Sent a CD with Printable Postage, disappeared - View Inline

bloodymary (MELISSA R.)

Date Posted: 9/15/2015 6:45 PM ET
Member Since: 8/17/2015
Posts: 6
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I checked the credit registry, I did not receive a credit.  The other CD I sent the same day says I rec'd "DC Quick Credit" and the six CDs I've sent since say I rec'd 'Instant Credit". No credit entry for the "lost in mail" CD in question. 

Questions about SwapaCD - Sent a CD with Printable Postage, disappeared - View Inline

bloodymary (MELISSA R.)

Date Posted: 9/15/2015 6:35 PM ET
Member Since: 8/17/2015
Posts: 6
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I read all that, and that's why I was confused.  The wrapper printed without a delivery confirmation number, because it was light enough to go non-machinable letter rate?  I'm looking at the PDF of the postage label now.  The text you pasted above says: "Can i use Printed Postage without Delivery Confirmation?  No, sorry.  You can't use Printed Postage without Delivery Confirmation; USPS requires this.  So whenever you use Printed Postage you also get Delivery Confirmation--which allows you to track your shipments from your account page, so that's pretty cool!" I did NOT get Delivery Confirmation. So I have no idea what happened.  I used the printed postage specifically because I wanted the Instant Credit.

The member is not answering my PM. 

 

Questions about SwapaCD - Sent a CD with Printable Postage, disappeared - View Inline

bloodymary (MELISSA R.)

Date Posted: 9/12/2015 3:42 PM ET
Member Since: 8/17/2015
Posts: 6
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Thanks.  I guess it was there but I just couldn't find it. First, I didn't understand that transactions aren't in the archive until they're completed, so it's an "archive" and not a "history". I finally figured out there may be no note up in the corner of the main page like I'm used to depending on over on Swap-A-DVD.  So I have to click on My Account > Main and that main tab is called My Account!  I finally found it.  I must have clicked every other tab ten times. :)

It did end up timing out and getting marked Lost In The Mail.  I guess there's no Instant Credit benefit of using Printable Postage for single disc-onlys that are packaged non-machinable without a confirmation number. I'll just pay extra postage next time for a confirmation number? Oh well.  Maybe it with show up eventually.  It's been educational. ;)

Questions about SwapaCD - Sent a CD with Printable Postage, disappeared - View Inline

bloodymary (MELISSA R.)

Date Posted: 9/9/2015 12:58 AM ET
Member Since: 8/17/2015
Posts: 6
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I ordered a special-edition import CD with my free credit and got the regular common version, I decided to let it go since it was "free".  Then this.  I don't think this is working out :/ 

Questions about SwapaCD - Sent a CD with Printable Postage, disappeared - View Inline

bloodymary (MELISSA R.)

Date Posted: 9/8/2015 8:46 PM ET
Member Since: 8/17/2015
Posts: 6
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I sent a CD with the Swap-A-CD Printable Postage, I did not receive Instant Credit, it was never marked received, and now there is no record of the transaction whatsoever in the Transaction Archive. What the heck?  The only proof I have that this ever happened are the wrapper PDF and e-mails. The other CD I sent to another member the same day I received Instant Credit for and it was marked received.



Last Edited on: 9/8/15 8:52 PM ET - Total times edited: 1

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